A step-by-step guide on how to use the comment management feature. We’ll walk you through from understanding the dashboard and interface, utilising the different filters to exporting a report.
With comment management, you will be able to:
- Quickly evaluate the performance of livestream from a single dashboard
- Find specific orders during the livestream
- Send direct messages to customers
- Edit orders and manually create orders for customers
- Key functions (00:08)
- How to enter comment management (00:21)
- Performance dashboard (00:28)
- Using comment management feature (1:52)
- Export function (3:13)
For more details, click here to go to the article in support.shoplineapp.com.