Comment Management Dashboard

https://www.youtube.com/watch?v=OWopOobkGAE     A step-by-step guide on how to use the comment management feature. We’ll walk you through from understanding the dashboard and interface, utilising the different filters to exporting a report. With comment management, you will be able to: Quickly evaluate the performance of livestream from a single dashboard [...]

By |2023-04-03T10:06:57+08:00January 13, 2022|Guides & Tutorials, Social Commerce|0 Comments

Crosspost a Live Video on Facebook

https://www.youtube.com/watch?v=O7A4xcYe5JE&t=1s     Learn how to crosspost your livestream on multiple Facebook pages to grow your audience and generate more sales.   Video Segments Check admin access to Facebook pages (00:19) Integrate Facebook Sub Page to SHOPLINE account (00:34) Crosspost your livestream (00:53) Connect crosspost livestream to SHOPLINE account (1:24) [...]

By |2023-04-03T10:08:03+08:00October 26, 2021|Guides & Tutorials, Social Commerce|0 Comments

Facebook Business Extension (FBE) 2.0 Installation

https://www.youtube.com/watch?v=BSbnMtdj2nQ   Set your business up for success with our partner integrations Use Facebook Business Extension (FBE) to connect your SHOPLINE account to Facebook. Without any coding required, FBE helps streamline your business across your SHOPLINE website and Facebook channels, tapping on Facebook business tools to further scale your [...]

By |2021-10-18T21:20:27+08:00October 15, 2021|Guides & Tutorials, Customisation & Integrations|0 Comments

Add Your First Product

https://www.youtube.com/watch?v=PzUdLx0IoxI&t=6s     Learn how to add your first product, bulk upload product, and the information you need to make your first sales.   Video Segments Create product category and sub-category (00:10) Upload your first product (00:35) Adding product variations (00:52) Upload your products in bulk (01:29)   For more [...]

By |2023-04-03T10:08:22+08:00September 7, 2021|Guides & Tutorials, Get Started|0 Comments

Customise Your Store Design

https://www.youtube.com/watch?v=8QQpHf6p-Ig&t=65s     Start designing and customising your online store to optimise your shoppers’ web browsing experience!   Video Segments Choose from a range of SHOPLINE store themes (00:16) Customise the theme settings to best fit your store (00:22) Upload your logo and favicon(00:35) Start designing your store (00:56) Customise [...]

By |2023-04-03T10:08:40+08:00September 7, 2021|Guides & Tutorials, Get Started|0 Comments

Set Up Your Own Domain

https://www.youtube.com/watch?v=tFceIdRfRac     Having a custom domain is important for your business. This video will guide you on how you can set up your own domain name.   Video Segments Apply for a custom domain (0:19) 404 redirect settings (0:41) 301 redirect settings (0:51)   For more details, click here to go [...]

By |2023-04-03T10:08:58+08:00September 7, 2021|Guides & Tutorials, Customisation & Integrations|0 Comments

Set Up a Livestream Room

https://www.youtube.com/watch?v=ylhrnwTtDoQ&t=15s     In this video, we cover the settings you need to know while setting up a livestream room.   Video Segments Creating a room (00:15) Locking inventory (00:32) Keyword and messenger settings (00:57)   For more details, click here to go to the article in support.shoplineapp.com.

By |2023-04-03T10:09:20+08:00September 7, 2021|Guides & Tutorials, Social Commerce|0 Comments

Connect Your Business to Facebook

https://www.youtube.com/watch?v=9Sq4y4zCxh0&t=1s   On the SHOPLINE admin panel, click Channel Integration and select Facebook. Click Connect - Proceed to login but make sure that the account you are logging into is an Admin on the Facebook Page Click Edit Settings if you have previously linked Messenger to SHOPLINE. Continue by selecting [...]

By |2023-04-03T10:10:53+08:00August 30, 2021|Guides & Tutorials, Customisation & Integrations|0 Comments

Delivery and Payment Setup

https://www.youtube.com/watch?v=zAZfCEPV1E4     Video Segments Partner with SHOPLINE integrated logistic partners (0:13) Add a custom delivery option (0:29) Specify delivery date and time (0:36 Set up payment options (2:10) Add a custom payment option(2:40) Add cash on delivery option (2:53) Add bank transfer option (3:03) Exclude a delivery option from [...]

By |2023-04-03T10:11:10+08:00August 30, 2021|Guides & Tutorials, Get Started|0 Comments

Launch Your Online Store

https://www.youtube.com/watch?v=JJl57qs8wi0   A few simple steps to get you started with SHOPLINE eCommerce store!   Video Segments Create an account (00:14) Delivery options (00:49) Payment options (01:30) Product upload (02:10) Customise your store design (02:53) Custom domain settings (03:28)

By |2023-04-03T10:11:42+08:00August 24, 2021|Guides & Tutorials, Get Started|0 Comments